KNOW ABOUT TRAVEL LAW :
THE INTERNET BOOK UPDATED
Originally Published In The Trial Lawyers Quarterly 1999 And May Not Be Reproduced Without The Permission Of Thomas A. Dickerson.
REVISION NUMBER 1
SEPTEMBER 15, 2000
By Judge Thomas A. Dickerson1
This article is a sampling of several Travel Law topics with links to my Treatise, Travel Law2, and numerous articles and papers on the subject3.
Table Of Contents
1] Travel Law: The Experience
2] Travel Law: The Book
3] Travel Law: Articles & Papers
4] Common Travel Problems
5] Traditional Travel Law Fields
6] The Cruise Passenger's Rights & Remedies
7] Flight Delays: The Airline Passenger's Rights & Remedies
8] Travel Agents: Responsibilities & Duties
9] Student Tours: How Safe Are They?
10] Travel Sponsors: Responsibilities & Duties
11] Sporting Event Tours
12] Where Can The Injured Traveler Sue?
13] Marketing Travel On The Internet & Jurisdiction
14] The Licensing Of Travel Sellers Worldwide
15] The New Field Of Travel Law
16] Liability Shifting
17] Modern Theories Of Liability
18] Special Damages In Travel Law Cases
19] Travel Class Actions & Coupon Settlements
Travel Law: The Experience
In 1975 I was a young attorney working for the Manhattan lawfirm of Shea & Gould. Around Christmas I went on a charter tour to Jamaica and experienced, as did 250 other consumers, the grossly misrepresented accommodations, facilities and services of the infamous Club Islandia. Upon my return to the United States we started and successfully prosecuted a travel consumer class action against the resort, the tour operator and several travel agents. That case, Guadagno v. Diamond Tours & Travel, Inc4. was the first certified travel consumer fraud class action in the United States. The Guadagno case launched my career as a Travel
Law litigator and over the next fifteen years I prosecuted many lawsuits against airlines, cruise lines, railroads, hotels, tour operators, travel agents, escrow banks, surety and insurance companies and the Civil Aeronautics Board for a variety of travel problems including hotel " bait & switch " schemes5, improper handling of airline baggage claims6, misrepresented, services, facilities and food available at hotels and resorts7, theft and conversion of charter tour participant deposits8, misrepresented History Book Club tours9, failing to enforce federal tour operator regulations10, port skipping during a Caribbean cruise11, flight delays12 and cancellations13, death or physical injuries arising from a train crash14, a bus crash15, the contraction of typhoid fever16, a delayed flight with cabin temperatures reaching 120 Degrees17, an angry camel in Egypt18, a wild horse in Mexico19, unsafe snorkeling during a bird watching tour of Costa Rica20 and a failure to provide a lifeguard at a beach in Puerto Rico21, serving food during Passover which was not Glatt Kosher22, failing to deliver tickets to the Super Bowl23, failing to investigate the financial stability of a tour operator24 and airline ticket price fixing25.
Travel Law: The Book
My treatise, Travel Law26, was first published in 1981 and has been updated and revised 33 times, now at the rate of every six months. Travel Law discuses the following topics:
1] The Traveler's Rights And Remedies Against Travel Suppliers, i.e., airlines, cruise lines, railroads, bus and rental car companies, hotels and resorts and resort time share operators for a variety of common travel problems;
2] The Traveler's Rights And Remedies Against Travel
Sellers, i.e., tour operators, consolidators, wholesalers, travel agents, pseudo travel agents, telemarketing boiler rooms, Internet web sites, travel clubs and sponsors for a variety of common travel problems;
3] The Liability of travel book publishers, entertainment suppliers such as professional sports teams and amusement parks, tour operator and air carrier escrow banks, insurance and surety companies and travel trade associations for a variety of common travel problems;
4] The Licensing And Regulation Of Travel Sellers in the United States, Canada, Australia, Japan, United Kingdom and the Members of the European Community;
5] Procedural Issues such as jurisdiction over foreign travel suppliers including the impact of marketing travel services over the Internet, choice of laws, forum non conveniens, the enforceability of forum selection and choice of law clauses and disclaimers, the application of treaties and statutes such as the Warsaw Convention and its progeny, the Death On The High Seas Act, the Hague Evidence Convention, the Foreign Sovereign Immunity Act and the Public Charter Regulations;
6] Travel Class Actions including the creation of the complaint and the selection of defendants, discovery, motions to dismiss and for summary judgment, motion for class certification, trial and settlements in cash and/or coupons and applications for attorneys fees and costs.
Travel Law : Articles & Papers
I have been writing about Travel Law and other consumer law topics since 1978 and have published over 170 articles. These articles have been published in legal publications27, travel trade and consumer publications28 and on the Internet29. I have also made presentations at Travel Law conferences sponsored by the Practicing Law Institute, The Travel Law Centre30 at the University of Northumbria, Newcastle Upon Tyne, England, The Shepard Broad Law Center31, Nova Southeastern University, Fort Lauderdale, Florida and the International Federation Of Travel And Tourism Advocates32.
Common Travel Problems
Common travel problems caused by suppliers include physical injuries, delays and cancellations, overbooking, discrimination, lost, damaged or stolen baggage, misinformation, violation of antitrust laws and consumer protection laws, deceptive port charges and misrepresentations regarding the nature of the transportation, accommodations, time shares, entertainment, tours, food and other travel services.
Common travel problems caused by sellers of travel include failure to confirm reservations, overbooking, misinformation, misrepresentations, failure to investigate destinations and suppliers before recommending them, failure to keep current on industry developments, violation of consumer protection laws and state and federal licensing regulations, failure to warn of hazardous conditions, breach of warranty and guarantee of the faithful performance of suppliers.
Traditional Travel Law Fields
Travel Law as a field of law includes
(1) Traditional substantive areas such as Maritime Law, Hotel Law, Aviation Law and Antitrust Law,
(2) Traditional procedural subjects such as Jurisdiction, Forum Non Conveniens and the application of Choice Of Law Rules, (3) Application of treaties such as the Warsaw Convention and its progeny, the Athens Convention and the Hague Evidence and Service Conventions,
(4) Application of federal statutes such as the Foreign Sovereign Immunities Act, the Death on the High Seas Act and the economic regulations of the Department of Transportation, Public Charter Regulations, and the Federal Maritime Commission,
(5) Application of state statutes such as Consumer Protection Statutes to the marketing and delivery of travel services and the Licensing And Regulation Of Travel Sellers and (6) Application of Foreign Law, e.g., that of the member States of the European Community to the liability and regulation of tour operators and travel agents.
The Cruise Passenger's Rights & Remedies
Modern cruise vessels are best viewed as floating hotels33 that transport their guests from exotic port to exotic port where the passengers stay a few hours for shopping, snorkeling, scuba diving, parasailing and touring. The cruise industry is growing rapidly with 6 million cruise passengers world wide in 1998, a 7.8% increase from the year before34.
Accidents Onboard The Cruise Ship
Common travel problems experienced by cruise passengers include physical injuries caused by
(1) Slips, Trips & Falls [ Bergonzine v. Maui Classic Cruises35( 350 lb. passenger on honeymoon cruise falls on
gangplank ); Rainey v. Paquet Cruises36( fall on disco dance
floor ); Lee v. Regal Cruises37 ( fall on melting ice cubes on stairway ); Kunken v. Celebrity Cruises38 ( ankle broken entering cabin );
(2) Drownings & Other Pool Accidents [ Carron v. Holland America Line39 ( passenger in pool " propelled into a sharp statute...causing injury " ); Brown v. New Commodore Cruise Line40 ( passenger fractures ankle recklessly jumping into pool from one deck above )];
(3) Flying Coconuts [ McDonough v. Celebrity Cruises41
( passenger struck in head with rum filled coconut [ a speciality drink called the " Coco Loco " ] dropped from a deck above ];
Stray Golf Balls [ Catalan v. Carnival Cruise Lines42 ( passenger driving golf balls into sea strikes another passenger ); Discharging Shot Gun Shells [ Fay v. Oceanic Sun Line43 ( skeet shooting passenger discharges shot gun shell into another passenger ); and Defective Exercise Equipment [ Berman v. Royal Cruise Lines44 ( passenger injured exercising on treadmill )];
(4) Legionnaires' Disease [ In re Horizon Cruises Litigation45 ( punitive damages appropriate in Legionnaires Disease class actions ); Freeman v. Celebrity Cruises, Inc46.
( exposure to bacteria causing Legionnaires' disease )] and other Viruses [ Petitt v. Celebrity Cruises, Inc.47 ( passengers become ill and require medical treatment ); Mullen v. Treasure Chest Casino48 ( respiratory disorder caused by improperly maintained air-conditioning and ventilating system )];
(5) Rapes49 [ Morton v. De Oliveira50 ( rape ); Johnson v. Commodore Cruise Lines51 ( rape of passenger and cover up on cruise ); York v. Commodore Cruise Line52 ( sexual assault ); Travel Weekly, August 16, 1999 ( " Cruising Holds Steady Despite Assault Reports...As reported, 108 allegations of sexual misconduct were included in a lawsuit filed in July by a former Carnival employee, who said she was raped by a Carnival officer..." )] and Assaults By Crew Members [ Corna v. American Hawaii Cruises53 ( crewman assaults passenger ) and Assaults By Passengers [ Colavito v. Carnival Cruise Lines, Inc.54 ( assault by intoxicated passenger );];
(6) Malpractice By Ship's Doctor [ Johnson v. Commodore Cruise Lines55 ( passenger raped by crew member and misdiagnosed as having had heart attack; removed from ship and abandoned on shore ); Gillmore v. Caribbean Cruise Line 56( ship not liable for medical malpractice )].
(7) Smoke Inhalation [ Travel Weekly, Sept. 27, 1999
( " Controversy surrounded Carnival Cruise Lines' Tropicale in the aftermath of a fire that left the ship drifting without power for almost 24 hours as a tropical storm threatened "; Travel Weekly, March 1, 1999 ( " Ecstasy Fire Prompts Closer Look At Safety On The Seas " ) ];
(8) Collisions [ Travel Weekly, Aug. 30, 1999
( " Norwegian cancels sailings in wake of ship collision " )];
(9) Gastrointestinal Disorders [ Hernandez v. The Motor Vessel Skyward57 ( contaminated food and water ); Barbachym v. Costa Line58 ( food poisoning ); Williams v. Carnival Cruise Lines59 ( seasickness; fear of seasickness )];
(10) Heart Attacks [ Bailey v. Carnival Cruise Lines, Inc. 60; Warren v. Ajax Navigation Corp61. ( passenger claimed malpractice by ship's doctor in treatment after heart attack )];
(11) Malfunctioning Toilets [ Kornberg v. Carnival Cruise Lines62 ].
Other Types Of Cruise Problems
Besides physical injuries cruise passengers may have claims arising from
(1) Cancellations [ Slade v. Cheung & Risser Enterprises63
( Great Lakes cruise line absconded with passenger payment; travel agent liable for failing to investigate financial responsibility )],
(2) Flight Delays [ Harden v. American Airlines64
( passengers miss two days of cruise because of delayed air transportation )],
(3) Baggage Loss [ Mainzer v. Royal Olympic Cruises65
( cruise vessel misplaces passenger's baggage for four days )],
(4) Port Skipping And Unannounced Itinerary Changes [ Casper v. Cunard Line66 ( mechanical breakdown and scheduled itinerary changed ); Bloom v. Cunard Line67 ( two ports of call, Puerto Rico and Nassau, canceled )],
(5) Misrepresentations about (a) the Existence Of Specific Facilities [ Boyles v. Cunard Line68 ( cruise line misrepresented availability of " Spa at Sea " program )], (b) the Quality Of The Facilities [ Vallery v. Bermuda Star Line69 ( " The drapes were partly dirty and dingy...the headboards of the beds were broken and the mattresses of the beds were concave...The stateroom...did not meet the quality as described in the brochure as being special, luxurious and beautiful nor was it exquisite..." ); Gelfand v. Action Travel Center70 ( cruise vessel misrepresented as being new when only refurbished ) ], (c) Handicapped Accessability [ Bergonzine v. Maui Classic Charters71 ( cruise line misrepresented that cruise was suitable for handicapped ); Deck v. American Hawaii Cruises72 ( passenger charges cruise line with violating Americans With Disabilities Act ); Briefer v. Carnival Corp.73 ( violation of Americans With Disabilities
Act )],
(6) Discomfort [ Charleston-Coad v. Cunard Line74 ( QEII sailed before major refitting work on cabins and other facilities was complete; asbestos removal ); Simon v. Cunard Line75 ( lack of fresh water and malfunctioning air conditioning system )], and
(7) Deceptive Port Charges [ Latman v. Costa Cruise Lines76
( deceptive port charges; class action appropriate ); Renaissance Cruises, Inc. v. Glassman77 ( deceptive port charges; class certification granted ); Premier Cruise Lines, Ltd. v. Picaut78
( passengers mislead into believing that port charges were imposed exclusively to pay governmental agencies ); Cronin v. Cunard Line79 ( " The gravamen of plaintiff's complaint is that in addition to Cunard's advertised all-inclusive fare, each passenger is required to pay an amount referred to as a ' port and handling charge '...but often exceeds $150 per passenger. Plaintiffs allege that Cunard intentionally misleads passengers into believing that these port charges are paid to port authorities and governmental agencies and that Cunard is a mere conduit for the collection of these fees. In reality...Cunard does not disclose that only a small percentage of the separate port charge is actually turned over to port authorities or government agencies and the substantial balance is pocketed by Cunard. Plaintiffs claim that Cunard's promotional materials deceptively portray the port charges as being a separate fee, beyond the control of Cunard, but are really designed to enhance Cunard's revenue while keeping the price of the fare competitive with other cruise lines " ); Travel Weekly, April 12, 1999
( " Royal Caribbean International and Celebrity Cruises each notified hundreds of thousands of their past passengers that they may be eligible for benefits as part of voluntary agreements to settle class-action suits involving port charges " )].
For a complete discussion of cruising see Dickerson, The Cruise Passenger's Rights & Remedies at http://courts.state.ny.us/tandv/cruiserights.html
Flight Delays: The Airline Passenger's Rights & Remedies
The largest number of complaints made to the U.S.
Department of Transportation through its e-mail address at airconsumer@ost.dot.gov involves flight delays and cancellations. Regarding cancellations " Last month 8,590 flights were canceled out of 307,116 scheduled. A year ago it was 6,487 out of 299,132...weather, air traffic, mechanical difficulties, rules governing crew hours and hundreds of other causes, including human error, can upset schedules "80
Types Of Flight Delays
A flight delay is any change from the promised time and
date of departure or arrival. Flight delays include, of course,
(1) Cancellations [ Obuzor v. Sabena Belgian World Airlines81 ( canceled flight due to fog causes a 5 day delay in arrival in Lagos, Nigeria ); Pakistan Arts v. Pakistan International Airlines82( 2 day delay in Karachi, Pakistan forces entertainers to cancel concert in New York City ); In Re Arrow Air, Inc83. ( 8,000 consumers stranded when tour operator and air carrier default; settlement of claims ); ] as well as Flight Delays caused by
(2) Mechanical Malfunctions [ see Daniel v. Virgin Atlantic84 ( flight diverted because of mechanical malfunction; passengers involuntarily held on tarmac for one hour and fifteen minutes and later confined to transit lounge for one hour and ten minutes without access to telephones ); Arkin v. Trans International Airlines85 ( tire blow out during takeoff ); Burke v. Air France86 ( engine trouble during flight; mental anguish damages recoverable ); In re Eastern Airlines, Inc. Engine Failure87 ( all three jet engines fail during flight; one engine
restarted );
(3) Acts Of God [ De Vera v. Japan Airlines88 ( flight delay caused by typhoon and volcanic eruption which forced closing of Manila airport ); Johnson v. Northwest Orient Airlines89 ( flight canceled because of bad weather ); Klakis v. Nationwide Leisure Corp.90 ( charter tour delayed 2 ½ days because of snowstorm ) ];
(4) Schedule Changes [( Robinson v. American Airlines91
( passenger misses flight because airline advances departure time by ten minutes ); Prechtl v. Travel House of Garden City92
( flight from Seattle to Hawaii canceled by airline which never informed travel agent who relied upon information in computer reservations system; passengers waited sleepless in Seattle for two days for flight to Hawaii )];
(5) Hijackings And Bombings [ Shah v. Pan American World Services, Inc.93 ( hijacking in Karachi, Pakistan ); In re Air Disaster at Lockerbie94 ( bomb explodes on aircraft over
Scotland ); In re Flight Explosion on TQA Aircraft95 ( bomb explodes on aircraft )];
(6) Noxious Body Odors [ Mohideen v. American Airlines, Inc.96 ( passenger and children removed from aircraft because of noxious body odors )];
(7) False Imprisonment [ Bayne v. Adventure Tours USA97
( passenger detained and baggage searched; claims of false imprisonment ); Curley v. American Airlines, Inc.98 ( passenger claims false imprisonment after being detained by authorities
who were informed that passenger was smoking marihuana in lavatory ); Rombom v. United Air Lines99( rude and unprofessional conduct by stewards who spitefully had passenger falsely
arrested )];
(8) Wrongful Detention [ Uwagbai v. Alitalia Airlines100
( passenger detained in airport lounge for 3 days because of forged travel documents ); Singh v. Tarom Romanian Air Transport101( passenger removed from aircraft and detained for 6 days ); Donkor v. British Airways, Corp.102 ( passenger detained and deported from England ); Macintosh v. Interface Group103
( passenger removed from aircraft, arrested, jailed and charged with breach of the peace )];
(9) Violation Of Air Carrier's Access Act [ Newman v. American Airlines, Inc.104 ( blind passenger with a heart condition claims violation of Air Carrier Access Act ( ACAA ) after airline refused transportation in the absence of a medical certificate indicating she could safely fly ); Brandt v. American Airlines105 ( passenger's ACAA claim for airline's failure to offer food service dismissed ); Rivera v. Delta Air Lines, Inc.106
( failure to offer wheelchair assistance )];
(10) Wrongful Refusal To Board [ Chukwu v. British Airways107
( airline refuses to board passenger's brother ); Glavey v. Aer Lingus108 ( passenger not allowed to board unless she wrote a written apology to airline for filing a lost baggage claim 10 days earlier )];
(11) Failure To Confirm Or Reconfirm Reservations [ Lathigra v. British Airways109 ( negligent failure to reconfirm flight strands passenger in Nairobi ); El-Menshawy v. Egypt Air110
( failure to confirm flight from Cairo ); Burnap v. Tribeca Travel111 ( travel agent fails to confirm reservations and note changes ) ];
(12) Discrimination [ Mohideen v. American Airlines, Inc.112
( passenger and children removed from aircraft because of noxious body odor claim religious discrimination ); Owolabi v. Air France113 ( blind passenger in wheelchair denied assistance and left unattended in airport for seven hours during which time she urinated on herself; claims discrimination based upon race, age and disabilities ); Quinn v. National Railroad Passenger Corp114
( African-American passengers ejected from train; discrimination based on race and violating ejectment rules ); Pearson v. Lake Forest Country Day School115 ( emotional distress and defamation action arising from failure to seat 13 year old boy )];
(13) Airline Overbooking [ Minhas v. Biman Bangladesh Airlines116 ( passenger delayed 45 days after being overbooked in New Delhi, India ); Lopez v. Eastern Airlines, Inc.117
( compensatory damages awarded to passenger overbooked on domestic flight ); Guerrero v. American Airlines, Inc.118
( airline not liable for breach of contract for overbooked
flight )],
(14) Wrongful Ejection [ Hermano v. United Airlines119
( passenger suspected of having a gun is removed from aircraft );
Huggar v. Northwest Airlines, Inc.120 ( dispute over storage of carry-on baggage in overhead bin leads to removal of passenger from aircraft ); Schaeffer v. Cavallero121( passenger removed from flight after vociferously demanding a receipt for a piece of carry-on baggage ); Rombom v. United Air Lines, Inc.122
( disruptive passenger removed from aircraft )];
(15) Failure To Assist Disabled Passengers [ Owolabi v. Air France123 ( blind passenger in wheelchair denied assistance and left unattended in airport for seven hours during which time she urinated on herself); Shupe v. American Airlines124 ( failure to meet and assist passenger making connecting flight )];
(16) Misinformation [ Lewis v. Continental Airlines, Inc.125
( passenger missed connection after being misinformed about flight departure time ); Siben v. American Airlines, Inc.126
( airline misrepresented location and arrival time of lost baggage ); Carro v. Parente World Travel Center127 ( travel agent failed to include tickets as part of package tour )];
(17) Civil Disorder [ Jamil v. Kuwait Corp.128 ( four day flight delay because of coup in Pakistan )];
(18) Shortage Of Fuel [ Daniel v. Virgin Atlantic Airways Limited129 ( 25 hour flight delay caused by mechanical malfunctions and shortage of fuel )];
(19) Misplaced Tickets [ Ragonese v. Rosenfeld130 ( airline ticket agent fails to locate ticket at airport; passenger forced to buy a second ticket at a higher price )];
(20) Collapsing Ticket Counters [ Romero v. American Airlines, Inc.131 ( passenger delayed and injured when airport check-in counter sign collapsed on her )]; and
(21) Altered Tickets [ Peralta v. Continental Airlines, Inc.132( passenger removed from aircraft because of altered ticket
lost business deal in Costa Rica and claims lost profits of $30,000 )].
For a complete discussion of airline flight delays see Dickerson, Flight Delays: The Airline Passenger's Rights & Remedies at http://courts.state.ny.us/tandv/flightdelays.html
The Responsibilities Of Travel Agents
There are some 40,000 travel agents in the United States with locations down the street from your home and/or on the Internet with an interactive web site133. Travel agents are best viewed, primarily, as information specialists upon whom consumers rely for the provision of accurate and concise information, and, secondarily, as order takers and ticket dispensers. Travel agents are fiduciaries of their customers and have various duties and obligations.
Duty To Make & Confirm Reservations
After selecting specific travel services the consumer expects the travel agent to contact the supplier or tour operator and make reservations. This function may be accomplished by computer, telephone or in writing. A failure to make the agreed upon reservations renders the travel agent liable for the consumer's damages [ Slade v. Cheung and Risser Enterprises134
( travel agent liable for consumer's lost deposit for failing to contact insolvent cruise company and establish availability of cruise ); Reservations Desk v. ALIA135 ( failure to confirm airline reservations ); Carro v. Parente World Travel Center136
( travel agent responsible for making airline reservations ); Lathigra v. British Airways137 ( passengers stranded in Nairobi for five days because airline reconfirmed reservations on discontinued flight ); Rosen v. DePorter-Butterworth Tours138
( failure to inform consumer of itinerary change ); Van Rossem v. Penney Travel Service139 ( failure to confirm hotel
accommodations ); Zobler v. Windward Travel Center140 ( failure to deliver tickets for honeymoon trip ); Fuller v. Healey Transportation141 ( failure to send consumers to proper airport for flight )].
Independent Duty To Verify Reservations
Travel agents may find it convenient to rely upon various sources of information in confirming reservations. For example, the travel agent may rely upon wholesalers or tour operators
[ Bucholtz v. Sirotkin Travel Service142 ( travel agent relied upon wholesaler to make reservations at selected Las Vegas
hotel )] or computers [ Bhattal v. Grand Hyatt-New York143
( computer error results in guest's baggage being sent to Saudi Arabia )] to verify that reservations have been made. Such reliance may be insufficient, however, since travel agents should be prepared to contact suppliers such as air carriers, cruise lines and hotels, directly, and independently verify that the purchased travel services will, in fact, be delivered [ Prechtl v. Travel House of Garden City144 ( travel agent should have contacted air carrier instead of relying on computer to make reservations on a flight which air carrier had discontinued ); Trip Tours, Ltd. v. Zamani145 ( travel agent should have contacted air carrier instead of relying on an irresponsible tour operator to make airline reservations that never materialized ); Touhey v. Trans National Travel146 ( travel agent failed to independently verify conditions at half finished hotel; $25,000 in general damages awarded against travel agent )].
Failure To Disclose Identity Of Supplier
In recommending specific travel services the travel agent must disclose the identity of the supplier or tour operator responsible for delivering the services. If the travel agent fails to make such a disclosure then the travel agent may be held responsible for the supplier's or tour operator's default [ Spiro v. Delmar Travel Bureau147 ( travel agent will be held liable for defaults of tour operator if it fails to disclose tour operator's identity ); Van Rossem v. Penney Travel Service148 ( inferior hotel accommodations substituted during honeymoon vacation in Jamaica; travel agent liable for failing to disclose identity of tour operator )].
Vouching For The Reliability Of Suppliers
In recommending suppliers and tour operators the travel agent may vouch for or warranty the performance of a specific airline, cruise line, hotel or tour operator. In doing so the travel agent may be held liable for the supplier's or tour operator's default under a variety of legal theories including ;
(1) Assumed Duty [ Hernandez v. Rapid Bus Company149
( passenger rapes passenger; bus company liable for assuming duty to provide safe transportation ); Cohen v. Heritage Motor Tours150 ( tourist slips and falls on slippery rocks crossing stream during tour of Canadian Rockies; tour operator and tour guide may have assumed duty to determine whether stones were safe to use as a path )];
(2) Breach Of Warranty [ Glenview Park District v. Melhus151
( canoeist who drowned during trip down river was promised that canoeing would " be perfectly safe " ); Pau v. Yosemite Park and Curry Company152 ( bicycle accident; express warranty of safety claim based on promises of safe trails and " safe and enjoyable cycling areas " ); Chan v. Society Expeditions153 ( tourists being transported from cruise ship to shore excursion drown when Zodiac raft overturns; brochures " advertised the Zodiac's versatility and safety in the hands of ( tour operator's ) ' highly skilled boatman ' " )];
(3) Negligent Or Fraudulent Misrepresentation [ Maurer v. Cerkvenik-Anderson Travel, Inc.154 ( student on tour falls to death under steel wheels of Party Train to Mazatlan, Mexico; negligent failure to reveal three prior deaths of students on same train ); Pelegrini v. Landmark Travel Group155 ( travel agent misrepresents refundability of tour vouchers as being refundable ); Marcus v. Zenith Travel156 ( tourists stranded in Japan when tour operator defaults; travel agent negligently misrepresented that tour operator was financial stable ); Gelfand v. Action Travel Center157 ( travel agent negligently misrepresented cruise ship's ability to deal with tourist's physical condition )]; (4) breach of implied warranty of habitability [ Touhey v. Trans National Travel158 ( tourists vacation ruined because hotel under construction; travel agent contract carries with it an implied warranty of habitability of hotel accommodations; travel agent failed to make independent investigation of condition of hotel; $25,000 in special damages against travel agent )]; and (5) promissory estoppel [ Chow v. Trans World Airlines159 ( passenger relies upon air carrier's false promises of priority seating on connecting foreign carrier and misses flight to Singapore ); Keefe v. Bahama Cruise Line160( reliance upon false promises resulted in delay in filing claim ); Fogel v. Hertz International161 ( rental car accident in Italy; liability of U.S. Hertz corporation may be based upon agency by estoppel )].
Duty To Investigate Availability of Travel Services
Travel agents have ongoing duties to investigate the availability of the contracted for travel services, e.g., (1) hotel closed [ Barton v. Wonderful World of Travel162 ( hotel closed; travel agent liable for failing to investigate conditions )], (2) hotel under construction [ Josephs v. Fuller163
( hotel substandard; travel agent liable for failing to investigate conditions )], (3) canceled charter flight
[ Rodriquez v. Cardona Travel Bureau164 ( charter air carrier defaults; travel agent liable for failing to warn of risks of charters )], (4) canceled scheduled flight [ Fix v. Travel Help165 ( airline goes bankrupt; travel agent liable for failing to investigate )]; (5) tour package not delivered [ Marcus v. Zenith Travel166 ( travel agent liable for failing to reveal trade reports about financial instability of tour operator )]; (6) cruise ship impounded by a local sheriff [ Slade v. Cheung & Risser Enterprises167 ( travel agent failed to contact cruise ship company directly and verify cruise availability )], (7) tour operator changed the itinerary [ Rosen v. DePorter-Butterworth Tours168 ( travel agent failed to advise tourist of change in tour itinerary )], and (8) hotel overbooking [ Bucholtz v. Sirotkin Travel Service169 ( Las Vegas hotel overbooks and walks customers; travel agent liable for failing to investigate reliability of tour wholesaler )]. The travel agent's duty to investigate continues even after the initial deposit is made [ Barton v. Wonderful World of Travel170 ( travel agent required to keep in contact with hotel up to thirty days before departure )].
Duty To Convey Needed Information
The most open ended duty of modern travel agents is to disclose any negative information which could have an adverse impact on the consumer's vacation or business trip. This duty is limited only by the actual availability of the information to the travel agent and to the consumer [ Stafford v. Intrav171 ( travel agent has duty to disclose information unless " obvious and apparent " to the traveler )]; Markland v. Travel Travel Southfield172 ( both travel agent and consumer knew of financial instability of Eastern Airlines prior to default ); Behrenhausen v. All About Travel, Inc.173 ( travel agent not liable for murder of customer by another customer )] and was the accident foreseeable and would the information have prevented the accident [ Harvey v. American Airlines174 ( vacation ruined because of inclement weather; no duty to warn of rainy weather ); McCollum v. Friendly Hills Travel Center175 ( waterskiing accident at resort; no duty to warn of danger in the absence of information of prior accidents ); Tucker v. Whitaker Travel, Ltd.176 ( no duty to warn of risks of horseback riding ); Connolly v. Samuelson177
( no duty to warn of dangers of walking on safari )].
What Type Of Information Is Needed?
Financial Instability: Travel agents should investigate the financial stability of suppliers and tour operators and convey this information to the consumer [ Marcus v. Zenith Travel178
( travel agent liable for failing to reveal reports in travel trade press about financial instability of tour operator ); Spiro v. Delmar Travel Bureau179 ( travel agent liable for defaults of bankrupt tour operator ); Fix v. Travel Help180 ( travel agent negligently misrepresents financial stability of bankrupt
airline ); Douglas v. Steele181 ( travel agent liable for failing to reveal information regarding financial instability of tour operator )].
Inability To Deliver Services: Travel agents should investigate the willingness and ability of suppliers and tour operators to actually deliver contracted for travel services. Specifically, the travel agent should find out and inform the consumer if the charter air carrier is safe [ Lyall v. Airtran Airlines, Inc182 ( travel agents have a reasonable duty to investigate travel providers and select appropriate travel providers for their clients ) or if the hotel is closed [ Barton v. Wonderful World of Travel183 ( travel agent should have discovered that hotel was closed)] or under construction
[ Josephs v. Fuller184 ( travel agent should have discovered that hotel was substandard )], or the cruise vessel has been impounded by the local sheriff [ Slade v. Cheung & Risser Enterprises, Inc.185 ], whether the cruise vessel can accommodate physically handicapped passengers [ Gelfand v. Action Travel Center186
( travel agent negligently misrepresents that cruise vessel can meet the needs of handicapped passenger )], whether the hotel has a policy of overbooking guests [ Bucholtz v. Sirotkin Travel Service187 ( travel agent should have investigated tour operator's track record in selling accommodations at hotels that overbooks
guests )], or whether a specific flight has been canceled
[ Trip Tours, Inc. v. Zamani188 ( charter tour operator fails to deliver flight; travel agent liable ); Prechtl v. Travel House of Garden City189 ( travel agent liable for failing to investigate availability of flight )]. In addition, the travel agent should continue to investigate the ability of a supplier or tour operator to deliver even after the reservations are made
[ Marcus v. Zenith Travel190 ( the travel agent learned of the tour operator's financial instability after the consumer's made their reservations but failed to reveal this negative information before full payment thus giving the consumers the opportunity to cancel with minimum losses )].
Need For Travel Documentation: Without proper travel documents the purpose of the consumer's vacation or business trip may be defeated, e.g., the traveler may be imprisoned or denied entry and forced to leave the destination country at great expense. Travel agents should investigate and inform consumers of the need for travel documentation [ Compaigne Nationale Air France v. Castano191 ( airline liable for failing to advise consumers of need for a visa to enter Spain ); Levin v. Kasmir World Travel192 ( travel agent liable for failing to advise consumer of need for a visa to enter China )].
Health And Safety Hazards: The destination country may be suffering from a typhoid epidemic, have a high crime rate or be a violent environment because of war or revolution. Travel agents should contact the U.S. Center for Disease Control [ CDC ] and obtain information about diseases and the need for medication and shots, the U.S. State Department and obtain any Travel Advisories warning of dangers and any other reasonably available source of information of health and safety hazards in the destination country [ Glenview Park District v. Melhus193 ( canoeist drowned during trip down river; sponsor should have investigate the water levels and determined imminent flood conditions ); Loretti v. Holiday Inns194 ( tourist assaulted and raped on beach in Bahamas; travel agent should investigate crime levels in destination );
Shurben v. Dollar Rent-A-Car195 ( Miami rental car company had duty to warn British tourists to stay away from areas of Miami where criminals stopped rental cars, attacked and killed
tourists ); Viney v. Kloster Cruise, Ltd.196 ( travel agent has no duty to ensure that cruiseship conducts safety drills or to notify passenger of forum selection clause in ticket ); Russell v. Celebrity Cruises, Inc.197 ( passenger contracts Legionnaire's disease while aboard a cruise ship; travel agent had no knowledge of health hazards on ship; no duty to reveal found ); Maurer v. Cerkvenik-Anderson Travel198 ( student falls to death under steel wheels of the Party Train to Mazatlan, Mexico; tour operator failed to reveal prior three deaths of students on the same
train )].
Need For Travel Insurance: Travel agents should advise consumers of the need for and availability of appropriate travel insurance [ Rodriquez v. Cardona Travel Bureau199 ( charter air carrier defaults; travel agent failed to advise of need for travel insurance ); Markland v. Travel Travel Southfield200
( travel agent not liable for default of tour operator; travel agent advised consumer to buy travel insurance )].
Itinerary Changes: Travel agents should discover and warn consumers of any changes in flight schedules [ McCoy v. MTI Vacations, Inc.201 ( travel agent failed to notify consumers of flight changes ); Vick v. National Airlines202 ( failure to warn of schedule changes )] or tour itineraries [ Rosen v. DePorter- Butterworth Tours, Inc.203 ( failure to advise consumer of change in tour starting point ) ].
Restrictions On Transportation Tickets: Travel agents should discover and advise consumers of any restrictions on the use of tickets and vouchers [ Das v. Royal Jordanian Airlines204 ( travel agent failed to inform consumer that flight was wait listed ); Burnap v. Tribeca Travel205 ( travel agent failed to inform consumer of ticket restrictions ); Pelegrini v. Landmark Travel Group206 ( travel agent misrepresents refundability of tour vouchers )].
For a complete discussion of travel agents see Dickerson, Taking Your Travel Agent On A Trip To The Courthouse at http://courts.state.ny.us/tandv/travelagent.html
How Safe Are Student Tours?
It is tragic, indeed, for parents to purchase a package tour designed for students, send their 17 year old high school student or 19 year old college student to Mazatlan, Mexico, Taiwan or the Bahamas only to have their children killed or seriously injured because of a lack of adequate adult supervision and/or the excessive consumption of alcoholic beverages. Such tragedies can be avoided if parents understand just how dangerous student tours can be.
Educational And Cultural Tours
There are a number of tour operators in the business of selling tours designed for high school and college students.
Some student tours are educational in nature featuring credit for courses taken at foreign universities and/or guided tours of historically or culturally significant locales;
(1) Tours Of China [ Tei Yan Sun v. Taiwan207 ( student
drowns off the coast of Ken-Ting National Park in Taiwan while participating in a cultural tour sponsored by the government of Taiwan to promote understanding of Chinese culture and
history )];
(2) Tours Of Russia [ Carley v. Theater Development Fund208
( tour participant falls through window of Hotel Pulkovskaya during cultural trip to St. Petersburg, Russia )];
(3) Tours Of The Holy Land [ Gyenes v. Zionist Organization of America209,( student drowns in Jordan River on tour of Holy
Land )];
(4) Tours Of Lake Tahoe, Nevada [ St. John v. Rein Teen Tours, Inc.210 ( student left alone and unattended in tour bus overnight without any supervision )];
(5) Tours Of Museums [ Sakellares v. Danbury Scott-Fanton Museum and Historical Society, Inc.211 ( teacher of fourth grade class slips and falls during educational tour of museum )];
(6) Community Service Programs [ Paster v. Putney Student Travel, Inc.212 ( " Putney Student Travel, Inc. arranges programs
for high school students...one such program is called Community Service-Seeds for Progress, Montana. This program is a four week program on the Blackfeet Indian Reservation in Browning, Montana. The students reside on the reservation for the four weeks and participate in activities with the Native Americans who live on the reservation...While on the Blackfeet Indian Reservation, Plaintiff participated in a Blackfeet " sweat ceremony ", one portion of which included the passing of a tobacco filed pipe from participant to participant. Plaintiff now alleges that she suffers repeated and permanent oral yeast infections as a result of smoking the pipe " )];
(7) Boy Scout Trips [ Pitkewicz v. Kane213 ( boy scout injured during trip )].
Spring Breaks And Alcohol
Some student tour programs, however, are exclusively social events and take place during traditional college Spring Breaks or after graduation from High School and include a variety of locales;
(1) Mazatlan, Mexico [ Knoell v. Cerkvenik-Anderson, Inc.214
( high school student jumps to death from third story hotel balcony after attending parties and consuming alcohol for three days ); Maurer v. Cerkvenick-Anderson Travel, Inc.215 ( high school student is crushed to death by the steel wheels of the Party Train on its way to Mazatlan, Mexico )];
(2) The Bahamas [ Smith v. Chason216 ( 17 year old high school student purchases Coppertone Spring Break 93' package tour to the Bahamas during which he disappears and, presumably, drowns during Booze Cruise; " Chason advised the group that they could purchase a $15.00 ticket for a Booze Cruise. He further indicated that, by purchasing a ticket for the cruise, a participant could consumed alcohol on the boat regardless of his or her age... During the cruise...Rum punch was served on board without any verification of the ages of the drinkers. The decedent consumer at least three rum punch drinks...Coroner Winston V. Saunders concluded that the decedent jumped from the ( boat ), presumably on a dare for $100.00. Once overboard, the decedent was then caught in the vessel's propellers ); Smith v. West Rochelle Travel Agency, Inc.217 ( same claim but against travel agent in New York State )].
(3) Cancun, Mexico [ Rodriquez v. Class Travel Worldwide218
( student, accompanied by mother, traveled to Cancun, Mexico for Grad Trip 1998 and was seriously injured when he was pushed into hotel pool; negligence charged " in permitting and/or fostering a hedonistic atmosphere, including the illegal and excessive alcohol consumption by the graduates, many of whom were
minors " )].
For a complete discussion of student tours see Dickerson, How Safe Are Student Tours? at http://www.courts.state.ny.us/tandv/studtour.html
The Liability Of Group Travel Sponsors
Annually, numerous non-profit organizations sponsor or promote group travel to their memberships. It is not uncommon to receive a brochure from such groups announcing sponsorship of a one or two week vacation package featuring a convention, reunion, special travel program or a series of educational lectures.
Types Of Travel Sponsors
Travel sponsors cover a wide spectrum of organizations to include
(1) Murder Mystery Weekends [ Thomalen v. Marriott Corp.,219
( participant in Murder Mystery Weekend burned watching a fire eating act )];
(2) The Tailhook Association [ Insurance Company of North America v. Hilton Hotels U.S.A.220 ( sexual assaults of female officers at naval aviators convention )];
(3) Race Car Associations [ Wolfgang v. Mid-America Motorsports, Inc.221 ( R.E.D. Racing and World of Outlaws sponsored racing event during which participant swerved out of control into concrete wall causing his car to explode into
flames )]; Smith v. Lebanon Valley Auto Racing, Inc.222 ( race pit volunteer injured during race car crash sues race sponsor )];
(4) Scuba Diving Associations [ Torres v. National Association of Underwater Instructors223 ( novice drowned during scuba diving class )];
(5) Employers [ Love v. Maritz, Inc.224 ( General Motors sponsored incentive vacation to Arizona for top salesmen during which hot air balloon crashed, exploded and incinerated two car salesmen ); Martinez v. Bridgeport and Port Jefferson Steamboat Company225 ( Cabot Laboratories sponsored outing on cruise ship during which employee fell on slippery deck ); Russell v. Bissell & Associates, Inc.226 ( Exxon sponsored picnic during which employee injured in diving accident ) ];
(6) College Alumni Organizations [ Smith v. High Class Tours & Travel, Inc.227 ( college sponsored alumni tour; accommodations, tours and other services misrepresented ) ];
(7) Universities [ Mayer v. Cornell University228 ( Cornell University's Laboratory of Ornithology sponsored bird watching tour of Costa Rica during which bird watcher drowned on snorkeling expedition to Isla del Cano ); Gehlng v. St. George's University of Medicine229 ( St. George's University Medical School in Grenada sponsored running event during which student was injured )];
(9) Religious Organizations [ Gyenes v. Zionist Organization of America230( American Zionist Youth Foundation sponsored education tour of Israel during which student drowned swimming the Jordan River ); Hannold v. First Baptist Church231 ( First Baptist Church sponsored overnight camping trip during which participant was bit on lip by dog )];
(10) Book Clubs [ Sachs v. Book-of-the-Month Club, Inc.232
( Book-Of-The-Month Club subsidiary, The History Book Club, sponsored tour to members which was canceled after travel agent misappropriated consumer payments )];
(11) Medical Professional Groups [ Gottesfeld v. Center for Modern Psychoanalytic Studies233 ( psychiatric institute sponsored educational tour to Kenya during which one psychiatrist died at the bottom of an extinct volcano )];
(12) Art Groups [ Lane v. Vacation Charters, Ltd.234 ( ski accident during tour organized by Children's Art Carnival )];
(13) Cultural And Theater Groups [ Tei Yan Sun v. Taiwan235
( Government of Taiwan sponsored cultural tour during which American student of Taiwanese descent drowned off the coast of Ken-Ting National Park ); Winter v. I.C. Holidays236 ( bus accident in Mail during tour organized by African cultural
group ); Carley v. Theater Development Fund237 ( participant in cultural tour of Russia featuring theater, opera and ballet performances leaned on window in St. Petersburg hotel and fell six stories to the ground below )];
(14) Handicapped Sports Clubs [ Potter v. National Handicapped Sports238 ( handicapped skier injured during race )];
(15) High Schools [ Mauer v. Cerkvenik-Anderson Travel, Inc.239 ( during tour featuring an 18 hour ride on a Party Train from Nogales to Mazatlan, Mexico student tourist fell while crossing into next passenger car and was crushed to death by the train's steel wheels ), Knoell v. Cerkvenik-Anderson Travel, Inc.,240 ( during tour to Mazatlan, Mexico student tourist consumed alcoholic beverages for three days and jumped to death from third story hotel balcony ), Smith v. Chason241 ( student tourist jumped into ocean during booze cruise on a $100 dare and drowned after hitting the ship's propellers ); Smith v. West Rochelle Travel Agency, Inc.242 ( same booze cruise jumper; parents sued local travel agent ), Dunleavy v. Youth Travel Associates243 ( student tourists sued sponsoring school for payments made to defaulting travel agent for trip to France ), Hayes v. Pickman244 ( school sponsored ski trip; student sued tour leader professor for breach of contract in failing to deliver all tour components )];
(16) Ski Associations [ Del Bosco v. US Ski Ass'n245 ( United States Ski Association sponsored Trophy Series Ski Race during which participant fell injuring leg and ankle )];
(17) Sail Training Associations [ McAleer v. Smith,246
( American Sail Training Association sponsored race during which trainees drowned when vessel capsized )];
(18) Park Districts [ Glenview Park District v. Melhus,247
( Glenview Park District sponsored 4 hour, 15 mile family canoe trip down the Fox River during which participant drowned )];
(19) Police Associations [ Mongello v. Davos Ski Resort248
( Detective's Endowment Association sponsored ski trip during which participant was killed )];
(20) Fishing Organizations [ Rudolph v. B.A.S.S. Federation249 ( Bass Federation sponsored bass fishing contest during which a jet skier was killed by an overeager contest participant speeding to weigh in station to register fish )];
(21) All Terrain Vehicle Clubs [ Lamey v. Foley250 ( rider of
All Terrain Vehicle had accident during race and sued sponsoring club )];
(22) Radio Stations [ Adames v. Trans National Travel251
( radio station awarded a vacation package to a listener who was injured in " a relay race where contestants would race down the beach, spin around a large wooden fish, take a shot of tequila, and run back to their team and tag the next person. At the conclusion of the game...the women were ordered to attack the male participant still on the beach " )];
(23) Road Running Clubs [ Hebert v. St. Paul Fire And Marine Insurance Companies252 ( track club sponsored road race during which participant stepped in pot hole )];
(24) Golfing Events [ Ransom v. Fernandina Beach Chamber Of Commerce253 ( golfer sued sponsors for refusing to award prize after making a hole-in-one on 12th hole ); Burford Distributing, Inc. v. Starr254 ( sponsor of charity golfing event refused to award prize to participant who made a hole-in-one )];
(25) Horse Shows [ Uhler v. Evangeline Riding Club255 ( horse riding club sponsored horse show during which a participant was injured )].
For a complete discussion of travel sponsors see Dickerson, Sponsoring Group Travel at http://www.courts.state.ny.us/tandv/sgt.html
Sporting Event Tours
Some tour operators sell tours featuring round trip air transportation, hotel accommodations, transfers and tickets to a popular sporting event such as the Super Bowl or the Rose Bowl. On occasion the tour operator may be unable to deliver the game tickets thus defeating the very purpose of the tour.
" Approximately, 48 hours before the plaintiffs...
were to leave for New Orleans they were informed by the defendants that the guaranteed admission and ticket to SUPERBOWL XII was unavailable and would not be delivered...
The plaintiffs...demanded their money back but were told that no refund would be forthcoming and to go to New Orleans and enjoy a weekend in the lobby of ( Howard Johnson's Motor Lodge ) watching SUPERBOWL XII on TV. The plaintiffs...were outraged and considered the full contract breached since the raison d'etre of the contract; tickets and admission to SUPERBOWL XII were unavailable. "
Such a default may constitute a violation of U.S. Department Of Transportation Super Bowl regulations.
Equally disconcerting are sporting events that, actually, take place but the advertized " star " players may not play, the team may have moved to another venue or the team fails to perform as expected due to strikes, business failures, fraud, canceled games and incompetent umpires. Some fans may be denied access to a sporting event because of sex discrimination. Lastly, the fan may be injured during the sporting event from stray balls or aggressive behavior by players and fans.
For a complete discussion of sporting event tours see Dickerson & Mechmann, Sporting Event Tours: Liability For Defaults, Performance Failures And Physical Injuries at http://courts.state.ny.us/tandv/SportingEventArticleCourtWebPage. htm
Travel Accidents Abroad, How To Sue At Home
Traveling abroad, whether by international air carrier256, aboard a cruiseship257 or while participating in a tour258, can be a wonderful experience until you have an accident. This was, especially, true for these unlucky tourists:
(1) Killed in Egypt [ Guidi v. Inter-Continental Hotels Corp.259 ( guests murdered in hotel restaurant by terrorists )];
Klinghofer v. Achille Lauro260 ( tourist murdered on cruiseship by terrorists )]; Iceland [ Travel Weekly261, " A female passenger aboard Orient Lines' Marco Polo was killed in a snowmobile accident July 24 during a shore excursion on the Langjokull Glacier near Reykjavik, Iceland " ]; Nassau [ Carlisle v. Ulysses Line, Ltd.262 ( robbers ambush and murder cruise passenger on beach )]; Maui, Hawaii [ Travel Weekly263, " Six passengers, pilot killed in Maui tour helicopter crash " ]; Bahamas [ Chan v. Society Expeditions, Inc.264 ( cruise passenger drowns while being transported from ship to shore for excursion )]; British Columbia [ Goldstein v. D.D.B. Needham265 ( five adventure tourists killed during rafting accident )]; Cozumel, Mexico [ Varey v. Canadian Helicopters Limited266 ( cruise passengers drown when helicopter crashes on return to Cozumel, Mexico from tour of ruins in Chichen Itza )]; Cave Creek, Arizona [ Love v. Maritz, Inc.267
( car salesmen on sales incentive tour are burned to death when hot air balloon crashes in desert )]; Great Barrier Reef, Australia [ Reuters268, Tourists Mutiny Over Holiday In Hell
( dive boat captain strands two U.S. divers on the Great Barrier Reef who then drown and are eaten by sharks )].
(2) Assaulted in Florida [ Hardy v. Pier 99 Motor Inn269
( guests stabbed in hotel parking lot )]; Puerto Rico [ Woods- Leber v. Hyatt Hotels of Puerto Rico270 ( mongoose attacks guest sunbathing at hotel pool )]; Jamaica [ Schreiber v. Camm271
( guests at Jamaican vacation estate shot by security guard )]; Cayman Islands [ Wilson v. American Trans Air, Inc.272 ( guest assaulted at hotel )]; St. Thomas ( Manahan v. NWA, Inc.273
( tourist mugged on walk to restaurant from hotel )]; Galapagos Islands [ O'Keefe v. Inca Floats, Inc.274 ( sexual assault during cruise to Galapagos Islands )].
(3) Raped in the Bahamas [ Doe v. Sun International Hotels, Ltd.275 ( guest raped at resort ) ]; Loretti v. Holiday Inns, Inc.276 ( hotel guest raped on safe beach )]; Jamaica [ Catalano v. NWA, Inc.277 ( tourist raped during sailing excursion on a two- person sunfish sailboat ); Creteau v. Liberty Travel, Inc.278
( tourist raped and robbed in Jamaica )]; Cayman Islands [ Wilson v. Humphreys Cayman Ltd.279 ( guest raped at hotel )]; at sea
[ Morton v. De Oliviera280 ( passenger raped on cruiseship ); Johnson v. Commodore Cruise Lines281 ( passenger raped by crew member; removed from ship and abandoned on shore )].
(4) Robbed in Puerto Rico [ Gillmore v. Caribbean Cruise Line282 ( cruise passengers robbed and stabbed on pier )]; Grand Bahamas [ Fling v. Hollywood Travel and Tours283 ( tourist shot and robbed )]; Kenya [ Dow v. Abercrombie & Kent284 ( tourists on safari assaulted and robbed by bandits while camping in the Oloolo Escarpment in the Masai Mara reserve )]; Jamaica [ Travel Weekly285 " A dozen passengers sailing on Holland America Line's Noordam were robbed at gunpoint at the Prospect Plantation in Ochos Rios, Jamaica " ]; New Orleans, Louisiana [ Searcy v. La Quinta Motor Inns, Inc.286 ( guest attending meeting of New Orleans Baptist Theological Seminary robbed in his hotel room )].
(5) Swimming in the Dominican Republic [ Calvo v. Sol Melia, S.A.287 ( tourist struck by motorboat while swimming off the
beach )]; Costa Rica [ Mayer v. Cornell University288 ( tourist on birdwatching tour of Costa Rica drowns while snorkeling off the Il de Cano )]; Cabo San Lucas, Mexico [ Gardemal v. Westin Hotel Company289 ( tourist drowns snorkeling off of Lovers' Beach )]; Cayman Islands [ Lehman v. Humphrey Cayman Ltd.290 ( tourist drowns in ocean )]; Maui, Hawaii [ Rygg v. County of Maui291
( hotel guest is paralyzed and rendered a quadriplegic in surfing accident off of Kamaoele II Beach )]; Jamaica [ Reid-Walen v. Hansen292 ( tourist run over by motor boat while swimming in the crystal clear waters of Jamaica )]; Island of Hawaii [ Tancredi v. Dive Makai Charters293 ( scuba diver drowns diving in the Deep
Reef )]; Taiwan [ Sun v. Taiwan294 ( tourist drowns during recreational visit to Ken-Ting National Park )]; Guadeloupe
[ Sankaran v. Club Mediterranee, S.A.295 ( guest on snorkeling excursion abandoned and forced to return to Club Med facility by swimming and walking on sharp reef )]; Cancun, Mexico [ Rodriguez v. Class Travel Worldwide296 ( minor tourist on Grad Trip 1998 to Cancun pushed into hotel pool and suffers tragic injuries ); Sova v. Apple Vacations297 ( tourist injures back during scuba dive on snorkeling excursion )]; Acapulco, Mexico [ Feldman v. Acapulco Princess Hotel298 ( accident at hotel pool )]; Hong Kong [ Nowak v. Tak How Inc. Ltd299 ( guest drowns in hotel pool )]; Rio de Janeiro, Brazil [ Darby v. Societe Des Hotels Meridien300
( hotel guest drowns in ocean )].
(6) Riding camels in Egypt [ MacLachlin v. Marriott Corporation301 ( tourist thrown from angry camel breaks eight ribs and fractures pelvis )]; horses in Jamaica [ Colby v. Norwegian Cruise Lines, Inc.302 ( horse riding accident during shore excursion )]; Copper Canyon, Mexico [ Honeycutt v. Tour Carriage, Inc.303 ( tourist at Club Med facility thrown from horse and breaks ankle )]; Sonora Bay, Mexico [ May v. Club Med Sales, Inc.304 ( guest at Sonora Bay Club Med thrown from horse )]; Bahamas[ Tucker v. Whitaker Travel, Ltd.305 ( tourist thrown from
horse )]; Acapulco, Mexico [ Barber v. Princess Hotels International306 ( horse riding accident )].
(7) Riding in tour buses or limos in Vietnam [ Pearl Cruises v. Cohon307 ( cruise passengers injured in automobile accident during shore excursion )]; Morocco [ Davies v. General Tours, Inc.308 ( tourist injured exiting tour bus )]; St. Thomas
[ Lubick v. Travel Services, Inc.309 ( driver lost control and wrecked tour bus )]; Glasgow, Scotland [ Ramage v. Forbes International, Inc.310 ( tour bus accident )]; Mali [ Winter v. I.C. Holidays, Inc.311 ( bus accident; driver unlicenced and uninsured )]; Germany [ Chouset v. American Airlines, Inc.312
( tour bus door closes on tourist's arm )]; Bahamas [ Fertels v. Resorts International313 ( motor vehicle accident in the
Bahamas )]; Quebec, Canada [ Lowy v. Heimann's Bus Tours, Inc.314
( tour bus accident )]; Spain [ Rovinsky v. Hispanidad Holidays, Inc.315 ( accident in tour bus advertised as being safe )]; Cozumel, Mexico [ DeRoche v. Commodore Cruise Line, Ltd316
( scooter accident )]; Acapulco, Mexico [ Dubret v. Holland America Line Westours, Inc.317 ( bus transporting guest from hotel to airport collides with garbage truck )]; Egypt [ Paredes v. Princess Cruises, Inc.318 ( tour van accident )]; England
[ McCartney v. Windsor, Inc.319 ( tour bus accident )].
(8) Driving a rental car in the Bahamas [ Sadkin v. Avis Rent A Car System, Inc.320 ( rental car accident )]; Mexico
[ Chung v. Chrysler Corp.321 ( students killed in rental car
crash )]; Italy [ Travalja v. Maieliano Tours322 ( rental car accident ) ]; England [ Weiner v. B.O.A.C.323 ( rental car accident )]; Rumania [ Kermisch v. Avis Rent-A-Car324 ( tourists arrested in Rumania for mistreating their rental vehicle ) ].
(9) Jumping into the ocean [ Smith v. Chason325 ( minor tourist jumps into ocean during booze cruise and drowns after being struck with ship's propellers )]; off of trains [ Meurer v. Cerkvenik-Anderson Travel, Inc.326 ( female student crushed by steel wheels of party train to Mazatlan, Mexico ) ]; off of balconies [ Knoell v. Cerkvenik-Anderson Travel, Inc.327 ( 18 year old student jumps to death from hotel balcony in Mazatlan, Mexico); Powell v. Trans Global Tours, Inc.328 ( guest leans against hotel balcony rail and falls to ground in Mexico )].
(10) Boating in the Bahamas [ Chierchia v. Treasure Cay Services