THE CRUISE PASSENGER'S RIGHTS
& REMEDIES
Modern Cruising
Can Be A Wonderful Experience. But Please Don't Have An Accident.
Because You Will Then Discover That Your Rights As A Modern Consumer
Are Severely Limited By Ancient Legal Doctrines Which Favor Shipowners
Over Passengers
[ Submitted For Publication To
The International Travel Law Journal ]
February 15, 2000
By Judge Thomas A. Dickerson1
Modern cruise vessels are best viewed as floating hotels1
that transport their guests from exotic port to exotic port where
the passengers stay a few hours for shopping, snorkeling, scuba
diving, parasailing and touring. The cruise industry is growing
rapidly with 6 million cruise passengers world wide in 1998, a
7.8% increase from the year before2. The advertising
for cruise vacations is seductive, indeed, with ships now being
built that exceed 100,000 tons and accommodate over 3,000 passengers.
The commitment of the cruise industry to the future is extraordinary
with $10.5 billion invested in the construction of 35 new "
mega " ships for delivery by 20023.
Accidents Onboard The Cruise Ship
Common travel problems experienced by cruise passengers
include physical injuries caused by
(1) slips, trips and falls [ Bergonzine v. Maui Classic
Cruises4( 350 lb. passenger on honeymoon
cruise falls on gangplank ); Rainey v. Paquet Cruises5(
fall on disco dance floor ); Lee v. Regal Cruises6
( fall on melting ice cubes on stairway ); Kunken v. Celebrity
Cruises7 ( ankle broken entering cabin
);
(2) drownings and other pool accidents [ Carron v. Holland
America Line8 ( passenger in pool "
propelled into a sharp statute...causing injury " ); Brown
v. New Commodore Cruise Line9 ( passenger
fractures ankle recklessly jumping into pool from one deck above
)];
(3) flying coconuts [ McDonough v. Celebrity Cruises10 ( passenger struck in head with rum filled
coconut [ a speciality drink called the " Coco Loco
" ] dropped from a deck above ];stray golf balls [
Catalan v. Carnival Cruise Lines11
( passenger driving golf balls into sea strikes another passenger
); discharging shot gun shells [ Fay v. Oceanic
Sun Line12 ( skeet shooting passenger
discharges shot gun shell into another passenger ); and defective
exercise equipment [ Berman v. Royal Cruise Lines13
( passenger injured exercising on treadmill )];
(4) Legionnaires' disease [ Freeman v. Celebrity Cruises,
Inc14. ( exposure to bacteria causing
Legionnaires' disease )] and other viruses [ Mullen
v. Treasure Chest Casino15 ( respiratory
disorder caused by improperly maintained air- conditioning and
ventilating system )];
(5) rapes16 [ Morton v. De Oliveira17 ( rape ); Johnson v.Commodore Cruise
Lines18 ( rape of passenger and cover
up on cruise ); York v. Commodore Cruise Line19
( sexual assault ); Travel Weekly, August 16, 1999 ( " Cruising
Holds Steady Despite Assault Reports...As reported, 108 allegations
of sexual misconduct were included in a lawsuit filed in July
by a former Carnival employee, who said she was raped by a Carnival
officer..." )] and assaults by crew members [ Corna
v. American Hawaii Cruises20 ( crewman
assaults passenger ) and assaults by passengers [ Colavito
v. Carnival Cruise Lines, Inc.21 ( assault
by intoxicated passenger );];
(6) malpractice by ship's doctor [ Johnson v. Commodore
Cruise Lines22 ( passenger raped by crew
member and misdiagnosed as having had heart attack; removed from
ship and abandoned on shore ); Gillmore v. Caribbean
Cruise Line 23( ship not liable for medical
malpractice )].
(7) smoke inhalation [ Travel Weekly, Sept. 27, 1999 (
" Controversy surrounded Carnival Cruise Lines' Tropicale
in the aftermath of a fire that left the ship drifting without
power for almost 24 hours as a tropical storm threatened
"; Travel Weekly, March 1, 1999 ( " Ecstasy Fire Prompts
Closer Look At Safety On The Seas " ) ];
(8) collisions [ Travel Weekly, Aug. 30, 1999
( " Norwegian cancels sailings in wake of ship collision
" )];
(9) gastrointestinal disorders [ Hernandez v. The Motor
Vessel Skyward24 ( contaminated food
and water ); Barbachym v. Costa Line25
( food poisoning ); Williams v. Carnival Cruise Lines26
( seasickness; fear of seasickness )];
(10) heart attacks [ Bailey v. Carnival Cruise Lines,
Inc. 27; Warren v. Ajax Navigation
Corp28. ( passenger claimed malpractice
by ship's doctor in treatment after heart attack )];
(11) malfunctioning toilets [ Kornberg v. Carnival
Cruise Lines29 ].
Accidents During Shore Excursions
Prior to arriving at a port of call the cruise ship's staff will
give lectures about the shopping to be expected and the availability
of tours to include snorkeling and scuba dive areas, archaeological
sites, catamaran rides, para-sailing, helicopter rides and so
forth. Cruise ships may generate substantial income from these
tours30, which are typically delivered by
independent contractors not subject to the jurisdiction of U.S.
courts and which may be uninsured, unlicenced and irresponsible
[ Winter v. I.C. Holidays, Inc.31
( tourists insured in bus accident; foreign bus company insolvent,
uninsured and irresponsible; tour operator has duty to select
responsible independent contractors )].
Three Zones Of Danger
There are three zones in which accidents occur beyond the safety
of the ship.
First, accidents may occur while passengers are being transported
from ship to shore [ Chan v. Society Expeditions32
( inflatable raft ferrying passengers to shore capsizes ); Favorito
v. Pannell33 ( engineer drives inflatable
tender with 15 passengers into other vessels ).
Second, accidents may occur on the pier or areas immediately
adjacent thereto [ Gillmore v. Caribbean Cruise Line34
( passengers stabbed and robbed on pier ); Sullivan v. Ajax
Navigation Corp.35 ( passenger injured
on Mexican pier )].
Third, accidents may occur
(1) in the town [ Petro v. Jada Yacht Charters36 ( two passengers have fight in bar in
town )];
(2) on local transportation [ Dubret v. Holland America
Line37 ( bus accident during shore excursion
); Paredes v. Princess Cruises38 (
tour bus accident during ground tour in Egypt ); DeRoche
v. Commodore Cruise Line39 ( motor scooter
accident during shore excursion )];
(3) on a private beach [ Berg v. Royal Caribbean Cruise40 ( accident at private beach ); Carlisle
v. Ulysses Line41 ( passengers ambushed,
raped and robbed at private beach )];
(4) at a hotel owned by the cruise line [ Rams v. Intrav,
Inc.42 ( passenger fell at hotel owned
by cruise line during shore excursion )];
(5) or while being transported to local ruins [ Varey
v. Canadian Helicopters Limited43 ( cruise
passengers drown when helicopter crashes on return to Cozumel,
Mexico from tour of ruins in Chichen Itza ) or touring a local
site [ Metzger v. Italian Line44
( accident during shore excursion )].
Accidents during shore excursions may involve
(6) assaults, rapes, robberies and shootings [ Gillmore
v. Caribbean Cruise Line45; Carlisle
v. Ulysses Line46; Travel Weekly, Jan.
9, 1997 ( " A dozen passengers sailing on Holland America
Line's Noordam were robbed at gunpoint at the Prospect Plantation
In Ocho Rios, Jamaica " );
(7) horseback riding [ Colby v. Norwegian Cruise Lines47 ( horse riding accident during shore
excursion );
(8) jet skis [ In re Complaint of Royal Caribbean Cruises48 ( passengers on jet skis collide )];
(9) scuba diving [ Tancredi v. Dive Makai Charters49
( scuba accident during shore excursion ); Courtney
v. Pacific Adventures50 ( scuba diver's
leg becomes entangled in boat propeller )];
(10) boat tours [ United Shipping Co. v. Witmer51
( cruise passengers drown during boat tour in the Bahamas )];
(11) traffic accidents [ Young v. Players Lake Charles52 ( intoxicated gamblers leave casino boat
and have traffic accident )].
(12) medical malpractice [ DeRoche v. Commodore
Cruise Line53 ( passenger suffered injuries
from motor scooter accident in Cozumel, Mexico and subsequent
malpractice of Mexican
doctors )].
Other Common Complaints
Besides physical injuries cruise passengers may have claims arising
from (1) cancellations [ Slade v. Cheung & Risser
Enterprises54 ( Great Lakes cruise line
absconded with passenger payment; travel agent liable for failing
to investigate financial responsibility ); Ocean Cruise Lines,
Inc. v. Abeta Travel Service ], (2) flight delays [
Harden v. American Airlines55 ( passengers
miss two days of cruise because of delayed air transportation
)], (3) baggage loss [ Mainzer v. Royal Olympic
Cruises56 ( cruise vessel losses one
peace of passenger's baggage for four days )], (4) port skipping
and unannounced itinerary changes [ Casper v. Cunard Line57 ( mechanical breakdown and scheduled
itinerary changed ); Bloom v. Cunard Line58
( two ports of call, Puerto Rico and Nassau, canceled )], (5)
misrepresentations about (a) the existence of specific
facilities [ Boyles v. Cunard Line59
( cruise line misrepresented availability of " Spa at Sea
" program )], (b) the quality of the facilities [
Vallery v. Bermuda Star Line60 ( "
The drapes were partly dirty and dingy...the headboards of the
beds were broken and the mattresses of the beds were concave...The
stateroom...did not meet the quality as described in the brochure
as being special, luxurious and beautiful nor was it exquisite..."
); Gelfand v. Action Travel Center61
( cruise vessel misrepresented as being new when only refurbished
) ], © handicapped accessability [ Bergonzine v.
Maui Classic Charters62 ( cruise line
misrepresented that cruise was suitable for handicapped );
Deck v. American Hawaii Cruises63
( passenger charges cruise line with violating American With Disabilities
Act )], (6) discomfort [ Charleston-Coad v. Cunard Line64 ( QEII sailed before major refitting
work on cabins and other facilities was complete; asbestos removal
); Simon v. Cunard Line65
( lack of fresh water and malfunctioning air conditioning system
)],
and (7) deceptive port charges [ Cronin v. Cunard Line66 ( " The gravamen of plaintiff's
complaint is that in addition to Cunard's advertised all-inclusive
fare, each passenger is required to pay an amount referred to
as a ` port and handling charge `...but often exceeds $150 per
passenger. Plaintiffs allege that Cunard intentionally misleads
passengers into believing that these port charges are paid to
port authorities and governmental agencies and that Cunard is
a mere conduit for the collection of these fees. In reality...Cunard
does not disclose that only a small percentage of the separate
port charge is actually turned over to port authorities or government
agencies and the substantial balance is pocketed by Cunard. Plaintiffs
claim that Cunard's promotional materials deceptively portray
the port charges as being a separate fee, beyond the control
of Cunard, but are really designed to enhance Cunard's revenue
while keeping the price of the fare competitive with other cruise
lines " ); Travel Weekly, April 12, 1999 ( " Royal Caribbean
International and Celebrity Cruises each notified hundreds of
thousands of their past passengers that they may be eligible for
benefits as part of voluntary agreements to settle class-action
suits involving port charges " )].
21st Century Cruising, 19th Century Rights
" The unpleasant reality is that the cruise vessel's responsibilities
and your rights as an injured passenger are governed not by modern,
consumer oriented common and statutory law, but by 19th century
legal principals, the purpose of which is to insulate the maritime
industry from the legitimate claims of passengers. The policy
enunciated by the Second Circuit Court of Appeals 35 years ago
in Schwartz v. S.S. Nassau67, a case
involving a passenger's physical injuries, applies equally today,
" The purpose of [ 46 U.S.C. 183c ]...' was to encourage
shipbuilding and ( its provisions )...should be liberally construed
in the shipowner's
favor `". Although recent years have seen the expansion of
travel consumers' rights and remedies in actions against airlines68, domestic hotels69,
international hotels70, tour operators71, travel agents72, informal
travel promoters73 and depository banks74, there has been little, if any , change in
the passengers' rights and remedies in actions against cruise
lines."75 Cruise passengers are at a
distinct disadvantage in prosecuting their claims. Here's why?
Ticket Print Size & Language
A cruise passenger's rights are, to a large extent, defined by
the terms and conditions set forth in the passenger ticket.
Modern consumers expect the size of the print in consumer contracts
to be large enough to be visible and readable. New York State,
for example, requires consumer transaction contracts to be "
printed...clear and legible [ in print ] eight points in depth
or five and one-half points in depth for upper case type [ to
be admissible ] in evidence in any trial "76.
Cruise passenger tickets, however, may be in any size type
[ Lerner v. Karageorgis Lines, Inc.77
( four-point type )]. The microscopic terms and conditions in
passenger tickets are, clearly, meant to be unreadable and invisible.
In fact, maritime law, which governs the rights and remedies of
cruise passengers, preempts all State laws requiring consumer
contracts to be in a given type size [ Lerner v. Karageorgis
Lines, Inc.78 ( enforcement of time limitation
provision in four-point type; maritime law preempts New York's
statute requiring consumer contracts to be in ten-point type )].
In addition, the terms and conditions in passenger tickets are
enforceable even though the passenger can neither read nor understand
the language in which the tickets are printed [ Paredes v.
Princess Cruises79 ( time limitations
in passenger ticket in English language enforced even though passenger
was unable to read English )].
Time Limitations
Most States allow injured consumers, at least, 2½ years
in which to commence physical injury lawsuits and up to 6 years
for breach of contract and fraud claims. Maritime law, however,
allows cruise lines to impose very short time limitations for
the filing of claims and the commencement of lawsuits. For physical
injuries occurring on cruise vessels that touch U.S. ports
[ Lerner v. Karageorgis Lines80 (
46 U.S.C. 183b time limitations apply only to cruise vessels touching
U.S. shores )] ] passengers may be required to file a claim within
six months and commence a lawsuit within one year [ Buriss
v. Regency Maritime Corp81 ( passenger's
bunk crashed to floor; one year time limitation enforced )]. On
occasion the Courts may decide not to enforce the one year time
limitation [ Dillon v. Admiral Cruises82
( trip and fall in ship's lounge; cruise line may be estopped
from relying on one year time limitation ); Rams v.
Royal Caribbean Cruise Lines83 ( one
year time limitation does not apply to accidents during shore
excursions ); Berg v. Royal Caribbean Cruises84
( passenger mislead into not filing lawsuit within one year )].
For non-physical injury claims cruise lines may impose even shorter
time limitation periods [ Boyles v. Cunard Line85
( cruise vessel misrepresented availability of exercise facilities
in " Spa at Sea "; six months time limitation to file
lawsuit enforced ); Cronin v. Cunard Line86
( deceptive port charges; six months' time limitation in which
to commence lawsuit enforced )]. On occasion the Courts may decide
not to enforce these particularly short time limitations [ Johnson
v. Commodore Cruise Line87
( passenger raped by crew member; claim for negligent infliction
of emotional distress governed by Mississippi's 3 year statute
of limitations; passenger ticket time limitations of 15 days to
file claim and 6 months to sue for non-physical claims void )].
Jurisdiction
Most consumers purchase cruise vacations from their local retail
travel agent. The cruise will depart from one of several domestic
ports of call, e.g., New York or Port of Miami, typically, where
the cruise line is headquartered. Modern consumers expect to be
able to file a complaint or commence a lawsuit over a defective
good or service in their local courts. Such is not the rule, however,
when it comes to complaints against cruise lines.
To be able to sue a cruise company locally the consumer's court
must have jurisdiction. Even though cruise companies may distribute
brochures through and take orders from retail travel agents, such
marketing activities are insufficient to serve as a basis for
jurisdiction [ Kaufman v. Ocean Spirit Shipping88(
dissemination of cruise brochures through travel agents and advertising
in scuba magazine insufficient to support long arm jurisdiction
)].
The " solicitation-plus doctrine " doctrine governs
jurisdiction in travel cases with the " plus " equivalent
to contract formation in the local forum [ Afflerbach
v. Cunard Line, Ltd89 ( national advertising
of cruise vacations and sales through travel agents insufficient
for jurisdiction )]. With the possible exception of Internet sales
through interactive web sites [ Dickerson, The Internet, The
" Solicitation Plus " Doctrine, And Jurisdiction Over
Foreign Hotels & Other Travel Suppliers90
)] the Courts have, generally, held that contract formation does
not take place at the consumer's location [ Thompson v. Handa-Lopez91 ( California corporation doing sufficient
business in Texas through interactive web site allowing Texans
to enter into contracts to play casino games )]. Some courts,
however, have been willing to assume jurisdiction on little more
than local advertising [ Nowak v. Tak How Inv.92
( guest drowns in Hong Kong hotel pool; being available for litigation
in local forum is reasonable cost of doing business in the forum
)].
Forum Selection Clauses
The passenger ticket may contain a forum selection clause and
a choice of law clause, both of which can have a negative impact
upon the passenger's ability to prosecute his claim. A forum selection
clause will require that all passenger lawsuits be brought in
the local court where the cruise line is headquartered [ Carnival
Cruise Lines, Inc. v. Shute93 ( a clause
in the ticket provided that " It is agreed...that all disputes...shall
be litigated...before a Court located in the State of Florida,
U.S.A., to the exclusion of the Courts of any other state or country
" )]. Forum selection clauses are, generally, enforceable
if notice is adequate [ Osborn v. Princess Tours94
( passenger must have " ample opportunity to examine... contents
" of passenger ticket ); Schaff v. Sun Line Cruises95 ( forum selection clause ( Athens, Greece
) not enforced; ticket delivered too late to allow consumer to
seek refund of $1,770 ticket price ) ] and they are reasonable
and fair [ Carnival Cruise Lines, Inc. v. Shute96
( forum selection clauses subject to judicial scrutiny for fundamental
reasonableness )].
Why Are Forum Selection Clauses Important?
Stated, simply, it is less expensive and more convenient for injured
passengers to be able hire an attorney and sue in a local court
than being forced to travel to and prosecute their claim in Greece
[ Effron v. Sun Line Cruises97 ],
Peru [ Affram Carriers, Inc. V. Moeykens98
], Naples, Italy [ Hodes v. SNC Achille Lauro99
], the State of Washington [ Carron v. Holland America Line-Westours,
Inc.100 ] and even Miami, Florida
[ Hicks v. Carnival Cruise Lines101
]. When faced with prosecuting a claim in a distant forum most
passengers will be discouraged from doing so. This the purpose
of forum selection clauses and explains why cruise lines favor
their use in passenger tickets.
Choice Of Law Clauses
In addition to forum selection clauses, passenger tickets may
also designate the law to be applied in resolving any dispute
which may arise. The law selected may be that of the Bahamas [
Kirman v. Compagnie Francaise102
( choice of Bahamian law clause enforced; cruise between Singapore
and Australia )] or China [ Jewel Seafoods Ltd. v. M/V Peace
River103 ( choice of Chinese law clause
enforced )]. In determining whether choice of law clauses should
be enforced, the courts may consider several factors including
(1) the place of the wrongful act, (2) the law of the flag, (3)
the allegiance of domicile of the injured passenger, (4) the allegiance
of the ship owner, (5) the place of the contract, (6) the inaccessibility
of the foreign forum and (7) the law of the forum [ Klinghoffer
v. S.N.C. Achille Lauro104 ]. Choice
of law clauses are, generally, enforceable unless the passenger
can demonstrate that " enforcement would be unreasonable
and unjust ", " the clause was invalid for such reasons
as fraud or overreaching " or " enforcement would contravene
a strong public policy of the forum in which the suit is brought
" [ Milanovich v. Costa Crociere, SPA105
].
Why Are Choice Of Law Clauses Important?
The law to be applied to an injured traveler's claim can have
a dramatic impact on the likelihood of recovering proper damages.
For example, in a wrongful death case involving a crash in China
in which two Americans were killed, the court, relying on New
York choice of law rules, decided to apply Chinese law which limited
the maximum recoverable damages to $20,000 [ Barkanic v. General
Administration of Civil Aviation106
]. In another case, the traveler was seriously injured when she
was thrown from a horse during a vacation in the Bahamas. She
sued several Bahamian entities most responsible for her injuries.
However, the application of the Foreign Sovereign Immunities Act
meant that the foreign entities would be insulated from any liability[
Tucker v. Whitaker Travel, Ltd107.
]. In yet another instance, the traveler slipped and fell on an
unlighted path while vacationing in Mexico. At issue was whether
the court should apply Arizona or Mexican law to the issue of
recoverable damages. The difference was dramatic. Mexico allowed
no more than twenty-five pesos per day in lost wage claims, while
Arizona had no such limits. The court applied the more generous
law of Arizona[ Wendelken v. Superior Court108
]. Just the opposite happened in a case involving an accident
on a water slide at a Mexican hotel in which the court applied
Mexican damages law resulting in a severe limit on the plaintiff's
pain and suffering damages[ Feldman v. Acapulco Princess Hotel109 ].
Disclaimers Of Liability
As a general rule, cruise vessels are common carriers and held
to a relatively high standard of care [ Kermarec v. Compagnie
Generale Transatlantique110 ]. The passenger
ticket will contain a host of invisible clauses many of which
seek to disclaim liability for a variety of problems that may
arise during the cruise. As with consumer contracts on dry land
instances of gross negligence and intentional misconduct can not
be disclaimed by common carriers [ Royal Ins. Co. v. Southwest
Marine111 ]. In addition, some Courts
have held that disclaimers of simple negligence, particularly,
regarding the health and safety of the passengers can not be disclaimed
as well [ Kornberg v. Carnival Cruise Lines112
( malfunctioning toilets )]. The Courts have been willing to enforce
disclaimers of liability regarding accidents that occur during
shore excursions [ Dubret v. Holland America Line Westours113 ( bus accident during shore excursion;
disclaimer of liability enforced )]. Such a disclaimer may not
be enforceable if the injured passenger relied upon representations,
or warranties regarding safety [ Bergonzine v. Maui Classic
Charters114 ( 350 lb. handicapped passenger
broke ankle because of inattention and lack of assistance by crew;
misrepresentations in brochure that cruises were " suitable
for handicapped individuals "; $42,500 in special damages
awarded )], competence and reliability of on-shore suppliers of
travel services.
Limitations On Recoverable Damages
Cruise vessels that touch U.S. shores may not disclaim liability
for loss, death, damage or delay caused or contributed to by the
vessel's negligence [ 46 U.S.C. 183c; Kornberg v. Carnival
Cruise Lines115 ( malfunctioning toilets;
disclaimers not enforced )].
However, in 1996 the cruise industry was able to convince Congress
to enact a provision permitting " provisions or limitations
in contracts, agreements or ticket conditions of carriage with
passengers which relieve...operator of a vessel from liability
for infliction of emotional distress, mental suffering or psychological
injury " [ 46 U.S.C. 183c(b)(1) ]. Such a disclaimer does
not apply to physical injuries, or those arising from being "
at actual risk of physical injury " caused by the negligence
or intentional misconduct of the cruise vessel or crew. Nor does
such a disclaimer limit liability arising from " sexual harassment,
sexual assault or rape ".
In addition, a cruise vessel may invoke the Limitation of Vessel
Owner's Liability Act which allows it to limit liability to the
value of the vessel. In one case involving a passenger injured
in a jet ski accident the Court would have allowed the cruise
vessel to limit its liability for the collision to the value of
the jet ski [ Mashburn v. Royal Caribbean Cruises116
].
Medical Treatment & Malpractice
The most disturbing aspect of cruise vacations is what happens
when a passenger is sick or injured and needs the care of on board
medical professionals. First, there are no uniform standards
for medical care professionals or for the nature and quality of
the medical equipment in the clinic and operating room. As noted
in Consumer Reports Travel Letter117 "
Many passengers would be surprised to discover that there are
no international standards for medical care on passenger cruise
ships--not even one requiring that a physician be on board. Although
most cruise ships generally do carry doctors, many of them are
not US-trained or licensed to practice medicine in the States...No
international agency regulates the infirmary facilities or equipment,
or requires a standard of training for cruise-ship doctors...Bradley
Feuer, DO, surveyed the medical facilities and staff qualifications
of 11 cruise lines in 1996...Among the findings: 27% of nurses
and doctors were not certified in advanced cardiac life support;
54% of doctors and 72% of nurses were not certified in advanced
trauma life support. Nearly half the doctors--45%--weren't board
certified in their areas of practice ".
Second, and even more worrisome, is the fact that cruise
lines are, typically, not held liable for the medical malpractice118 committed by their on board doctors and
nurses [ Gillmore v. Caribbean Cruise Line119
( ship not liable for medical malpractice ); Bonaventure v.
Home Lines, Inc.120 ( malpractice by
ship's doctor; no jurisdiction; no liability )]. Some Courts,
however, have been willing to find a cruise vessel liable for
the medical malpractice of a ship's doctors [ Fairley v.Royal
Cruise Line121 ( rejecting policy that
cruise lines not liable for medical malpractice )]. " Such
a policy encourages cruise lines to hire less than the best medical
personnel and does a great disservice to passengers who mistakenly
may believe that new, modern cruise ships have the best medical
personnel and equipment available."122
Conclusion
Cruise vacations can be wonderful experiences. However, potential
cruise passengers are well advised to think carefully about their
legal rights should they be injured and otherwise be dissatisfied
with a cruise vacation.
FOOTNOTES
1
Thomas A. Dickerson is a Westchester County
Court Judge, New York State, Web Page at http://members.aol.com/judgetad/
index.html, and the author of Travel Law, Law Journal
Press, New York, 1981-2000, updated biannually; Class Actions:
The Law of 50 States, Law Journal Press, 1988-2000, updated
annually, and 167 articles on Consumer Law issues.
1 2.
Udell v. Hamburg-American Line, 141
Misc. 754, 253 N.Y.S. 209, aff'd 255 N.Y.S. 1011 ( 1931
)( liability of steamship company for loss of passenger's fur
coat is that of an innkeeper ).
Contra:
Second Circuit: York v. Commodore Cruise Line, 1994 WL
511581
( S.D.N.Y. 1994 )( passenger sexually assaulted by crew members;
cruise ships are not floating hotels; no negligence for doors
having locks with easy access from outside; policy of rescuing
passengers outweighs increased security ).
2 .
Navin, Stalking Sexual Predators
a Sea: The response of the cruise industry to sexual assaults
onboard, 1999 International Travel Law Journal, at p. 193.
3 .
Id.
4 .
Bergonzine v. Maui Classic Charters,
1995 American Maritime Cases 2628 ( D. Hawaii. 1995 ).
5 .
Rainey v. Paquet Cruises, Inc., 709
F. 2d 169 ( 2d Cir. 1983 ).
6 .
Lee v. Regal Cruises, Ltd., 1999 WL
87466 ( S.D.N.Y. 1996 ).
7 .
Kunken v. Celebrity Cruises, Inc.,
1999 WL 1140868 ( S.D.N.Y.
1999 ).
8 .
Carron v. Holland America Line-Westours,
Inc., 51 F. Supp. 2d 322 ( E.D.N.Y. 1999 ).
9 .
Brown v. New Commodore Cruise Line
Limited, 2000 WL 45443
( S.D.N.Y. 2000 ).
10 .
McDonough v. Celebrity Cruises, Inc.,
1999 WL 680453
( S.D.N.Y. 1999 ).
11 .
Catalan v. Carnival Cruise Lines,
Inc., 1985 American Maritime Cases 1929 ( D. Md. 1984 ).
12 .
Fay v. Pceanic Sun Line, 1985 American
Maritime Cases 1132 ( N.Y. Sup. 1984 ).
13 .
Berman v. Royal Cruise Line, Ltd.,
1995 American Maritime Cases 1926 ( Cal. Sup. 1995 ).
14 .
Freeman v. Celebrity Cruises, Inc.,
1994 WL 689809 ( S.D.N.Y. 1994 ).
15 .
Mullen v. Treasure Chest Casino. LLC,
186 F. 3d 620 ( 5th Cir. 1999 ).
16 .
See N. 3, supra, at pp. 196-197 [
Carnival Cruise Line admitted in Jane Doe v. Carnival Corporation,
Case No. 98-21008 CA, Miami-Dade Circuit Court," reported
incidents, twenty-two were alleged rapes, sixteen against passengers.
Twenty- eight...were described only as a kiss, with the remainder
consisting of minor advances...those who complained 93 were passengers
and 15 crew members " ].
17 .
Morton v. De Oliviera, 984 F. 2d 289
( 9th Cir. 1993 ).
18 .
John v. Commodore Cruise Lines Ltd.,
1995 WL 441982 ( S.D.N.Y. 1995 ).
19 .
York v. Commodore Cruise Lines, 1995
American Maritime Cases 399 ( S.D.N.Y. 1994 ).
20 .
Corna v. American Hawaii Cruises,
Inc., 1992 Amarican Maritime Cases 1797 ( D. Hawaii 1992 ).
21 .
Colavito v. Carnival Cruise Lines,
Inc., 1983 American Maritime Cases 1378 ( S.D. Tex. 1981 ).
22 .
Johnson v. Commodore Cruise Lines,
1996 American Maritime Cases 666 ( S.D.N.Y. 1995 ).
23 .
Gillmore v. Caribbean Cruise Line,
789 F. Supp. 488 ( D.P.R. 1992 ).
24 .
Hernandez v. The Motor Vessel Skyward,
61 F.R.D. 558 ( S.D. Fla. 1973 ), aff'd 502 F. 2d 1278
( 5th Cir. 1975 ).
25 .
Barbachym v. Costa Line, 713 F. 2d
216 ( 6th Cir. 1983 ).
26 .
Williams v. Carnival Cruise Line,
907 F. Supp. 403 ( S.D. Fla. 1995 ).
27 .
Bailey v. Carnival Cruise Lines, Inc.,
1985 American Maritime Cases 836 ( Fla. App. 1984 ).
28 .
Warren v. Ajax Navigation Corp., 1995
American Maritime Cases 2609 ( S.D. Fla. 1995 ).
29 .
Kornberg v. Carnival Cruise Lines,
741 F. 2d 1332 ( 11th Cir. 1984 ).
30 .
See e.g., Hernandez v. Holiday Inn,
New York Law Journal, March 23, 1993, p. 21, col. 6 ( N.Y. Sup.
)( parasailing accident on hotel beach; relationship between hotel
and parasailing operator described as follows: " Hotel Calinda
contracted with the parasailing concessionaire ` Deportes Aquaticos
`, received a monthly fee pursuant to the contract; and that employees
of the hotel were responsible for regularly inspecting the activity
and equipment of the parasailing concessionaire. The parasailing
activity was conducted along the Hotel Calinda beach and signs
were posted on the grounds of the hotel directing guests to the
parasailing activity...plaintiff's husband was instructed by a
clerk of the hotel's front desk to go to the beach area to sign-
up for parasailing " ).
31 .
Winter v. I.C. Holidays, Inc., New
York Law Journal, January 9, 1992, p. 23, col. 4 ( N.Y. Sup. ).
32 .
Chan v. Society Expeditions, Inc.,
123 F. 3d 1287 ( 9th Cir. 1998 ), cert. dismissed 522 U.S.
1100 ( 1998 ).
33 .
Favorito v. Pannell, 27 F. 3d 716
( 1st Cir. 1994 ).
34 .
Gillmore v. Caribbean Cruise Line,
789 F. Supp. 488 ( D.P.R. 1992 ).
35 .
Sullivan v. Ajax Navigation Corp.,
1995 WL 140172 ( S.D.N.Y. 1995 ).
36 .
Petro v. Jada Yacht Charters, Ltd.,
854 F. Supp. 698 ( D. Hawaii 1994 ).
37 .
Dubret v. Holland America Line Westours,
Inc., 25 F. Supp. 2d 1151 ( W.D. Wash. 1998 ).
38 .
Paredes v. Princess Cruises, Inc.,
1 F. Supp. 2d 87 ( D. Mass. 1998 ).
39 .
DeRoche v. Commodore Cruise Line,
Ltd., 46 Cal. Rptr. 2d 468
( Cal. App. 1994 ).
40 .
Berg v. Royal Caribbean Cruise, Ltd.,
1994 American Maritime Cases 806 ( D.N.J. 1992 ).
41 .
Carlisle v. Ulysses Line, Ltd., 475
So. 2d 248 ( Fla. App. 1985 ).
42 .
Rams v. Intav, Inc., 1994 American
Maritime Cases 1573 ( 1st Cir. 1994 ).
43 .
Varey v. Canadian Helicopters Limited,
Case No: 95-13755-18
( Fla. Cir. Ct., Broward County.
44 .
Metzger v. Italian Line, 1976 American
Maritime Cases 453
( S.D.N.Y. 1975 ).
45 .
Gillmore v. Caribbean Cruise Line,
789 F. Supp. 488 ( D.P.R. 1992 ).
46 .
Carlisle v. Ulyssess Line, Ltd., 475
So. 2d 248 ( Fla. App. 1985 ).
47 .
Colby v. Norwegian Cruise Lines, Inc.,
1996 WL 173016 ( D. Conn. 1996 ).
48 .
In re Complaint of Royal Caribbean
Cruises, Ltd., 1999 WL 556892 ( S.D. Fla. 1999 ).
49 .
Tancredi v.Dive Makai Charters, 823
F. Supp. 778 ( D. Hawaii 1993 ).
50 .
Courtney v. Pacific Adventures, Inc.,
5 F. Supp. 2d 874 ( D. Hawaii 1998 ).
51 .
United Shipping Co. ( Nassau ) Ltd.
v. Witmer, 724 So. 2d 722 ( Fla. App. 1999 ).
52 .
Young v. Players Lake Charles, L.L.C.,
47 F. Supp. 2d 832
( S.D. Tex. 1999 ).
53 .
DeRooche v. Commodore Cruise Line,
Ltd., 46 Cal. Rptr. 2d 468 ( Cal. App. 1994 ).
54 .
Slade v. Cheung & Risser Enterprises,
Inc., 10 Pa. D. & C. 3d 627 ( Pa. C. P. 1979 ).
55 .
Harden v. American Airlines, 1998
WL 260251 ( M.D. Ala.
1998 ).
See also:
Second Circuit: Bernstein v. Cunard Line. Ltd., 19 CCH
Aviation Cases 17,485 ( S.D.N.Y. 1985 )( snowstorm delays air
transportation to port of cruise departure ).
56 .
Mainzer v. Royal Olympic Cruises,
Ltd, 177 Misc. 2d 553, 677 N.Y.S. 2d 668 ( 1998 ).
See also:
Second Circuit: Ames v. Celebrity Cruises, Inc., 1998 WL
427694 ( S.D.N.Y. 1998 )( one piece of baggage missing for most
of cruise ).
Seventh Circuit: Cada v. Costa Lines, Inc., 1984 American
Maritime Cases 1491 ( N.D. Ill. 1984 )( baggage destroyed during
fire on cruise vessel ).
57 .
Casper v. Cunard Line, Ltd., 560 F.
Supp. 240 ( E.D. Pa.
1983 ).
See also:
Second Circuit: Desmond v. Holland American Cruises, N.V.,
1981 American Maritime Cases 211 ( S.D.N.Y. 1981 ).
Fourth Circuit: Whitman v. Traveltips, Inc., 1982 American
Maritime Cases 429 ( W.D. Va. 1981 ).
State Courts:
New York: Yollin v. Holland American Cruises, Inc., 97
A.D. 2d 729, 468 N.Y.S. 2d 873 ( 1983 )( Bermuda skipped ).
58 .
Bloom v. Cunard Line, Ltd., 76 A.D.
2d 237, 430 N.Y.S. 2d 607 ( 1980 ).
59 .
Boyles v. Cunard Line Ltd., 1994 American
Maritime Cases 1631 ( S.D.N.Y. 1994 ).
60 .
Vallery v. Bermuda Star Line, 141
Misc. 2d 395, 532 N.Y.S. 2d 965 ( N.Y. Sup. 1988 ).
See also:
Second Circuit: Ames v. Celebrity Cruises, Inc., 1998 WL
427694 ( S.D.N.Y. 1998 )( passengers induced to buy Deluxe Suite
when only Standard Cabins were available ).
61 .
Gelfand v. Action Travel Center, Inc.,
55 Ohio App. 3d 193, 563 N .E. 2d 317 ( 1988 ).
62 .
Bergonzine v. Maui Classic Charters,
1995 American Maritime Cases 2628 ( D. Hawaii 1995 ).
63 .
Deck v. American Hawaii Cruises, Inc.,
51 F. Supp. 2d 1057
( D. Hawaii. 1999 ).
64 .
Charleston-Coad v. Cunard Line Ltd.,
Index No. 95 Civ. 1325 (HB)(S.D.N.Y.).
65 .
Simon v. Cunard Line, Ltd., 75 A.D.
2d 283, 428 N.Y.S. 2d 952 ( 1980 ).
66 .
Cronin v. Cunard Line Limited, Index
No. 115899/96, Decision March 29, 1997 ( N.Y. Sup. )( complaint
dismissed for failing to commence lawsuit within 6 month time
limitation in cruise contract ), aff'd 672 N.Y.S. 2d 864
( N.Y. App. Div. 1998 ).
See also:
Florida: Koenig v. Ulysses Cruises, Inc., Case No. 96-3450-CA-03,
Decision March 8, 1999 ( Fla. Cir. Ct., 11th Circuit, Dade County
)( class certification denied in deceptive port charges class
action ); Picaut v. Premier Cruise Lines, Ltd., Inc., Case No.
96-06932-CA-X, Decision June 18, 1998 ( summary judgment for defendant
in deceptive port charges class action ).
Washington: Picket v. Holland America Line-Westours, Inc.,
No. 39791-51, Decision February 20, 1997 ( Wash. App. )( class
action alleging port charges are deceptive and violate Washington
consumer protection statute not governed by maritime law and not
time barred ).
67 .
Schwartz v. S.S. Nassau, 345 F. 2d
465, 467 ( 2d Cr. 1965 ).
68 .
Dickerson, Travel Law, at Chapter
2.
69 .
Id at Chapter 4.
70 .
Id.
71 .
Id. at Chapter 5.
72 .
Id.
73 .
Id.
74 .
Id. at Chapters 2 & 5.
75 .
Dickerson, Laws Leave Passengers Shipwrecked,
National Law Journal, May 29, 1995, p. B9.
76 .
New York Civil Practice Law And Rules,
Section 4544.
77 .
See N. 4, infra.
78 .
Lerner v. Karageorgis Lines, Inc.,
1984 American Maritime
Cases( N.Y. Sup. 1984 ), rev'd 1985 American Maritime Cases
1578
( N.Y. App. Div. ), aff'd 66 N.Y. 2d 479, 497 N.Y.S. 2d
894, 488 N.E. 2d 824 ( 1985 ).
79 .
Paredes v. Princess Cruises, Inc.,
1 F. Supp. 2d 87 ( D. Mass. 1998 ).
80 .
See N. 4, supra.
81 .
Buriss v. Regency Maritime Corp.,
1994 American Maritime Cases 2355 ( S.D.N.Y. 1993 ).
82 .
Dillon v. Admiral Cruises, Inc., 960
F. 2d 743 ( 8th Cir.
1992 ).
83 .
Rams v. Royal Caribbean Cruises, Inc.,
1994 American Maritime Cases 1573 ( 1st Cir. 1994 ).
84 .
Berg v. Royal Caribbean Cruises, 1994
American Maritime Cases 806 ( D.N.J. 1994 ).
85 .
Boyles v. Cunard Line Ltd., 1994 American
Maritime Cases 1631
( S.D.N.Y. 1994 ).
86 .
Cronin v. Cunard Line Limited, Index
No. 115899/96, Decision March 29, 1997 ( N.Y. Sup. ), aff'd
672 N.Y.S. 2d 864 ( N.Y. App. Div. 1998 ).
87 .
Johnson v. Commodore Cruise Line Ltd.,
1995 American Maritime Cases 666 ( S.D.N.Y. 1995 ).
88 .
Kaufman v. Ocean Spirit Shipping,
Ltd., 1993 American Maritime Cases 178 ( W.D. Mich. 1990 ).
89 .
Afflerbach v. Cunard Line, Ltd., 14
F. Supp. 2d 1260 ( D. Wyo. 1998 ).
90 .
Dickerson, The Internet, The "
Solicitation Plus " Doctrine, And Jurisdiction Over Foreign
Hotels & Other Travel Suppliers, The International Travel
Law Journal, Fall 1999.
91 .
Thompson v. Handa-Lopez, Inc., 1998
WL 142300 ( W.D. Tex.
1998 ).
92 .
Nowak v. Tak How Inv. Ltd., 1995 WL
521874 ( D. Mass. 1995 ).
93 .
Carnival Cruise Lines, Inc. v. Shute,
499 U.S. 585, 111 S. Ct. 39, 113 L. Ed. 2d 622 ( 1991 ).
94 .
Osborn v. Princess Tours, Inc., 1995
American Maritime Cases 2119 ( S.D. Texas. 1995 ).
95 .
Schaff v. Sun Line Cruises, Inc.,
1998 WL 141661 ( S.D. Tex. 1998 ).
96 .
See N. 16, supra.
97 .
Effron v. Sun Line Cruises, Inc.,
67 F. 3d 2 ( 2d Cir. 1995 ).
98 .
Affram Carriers, Inc. v. Moeykens,
1998 WL 340360 ( 5th Cir. 1998 ).
99 .
Hodes v. SNC Achille Lauro, 858 F.
2d 905 ( 3d Cir. 1988 ).
100 .
Carron v. Holland America Line-Westours
Inc., 51 F. Supp. 2d 322 ( E.D.N.Y. 1999 ).
101 .
Hicks v. Carnival Cruise Lines, Inc.,
1995 American Maritime Cases 281 ( E.D. Pa. 1994 ).
102 .
Kirman v. Compagnie Francaise, 1994
American Maritime Cases 2848 ( Cal. Sup. 1993 ).
103 .
Jewel Seafoods Ltd. M/V Peace River,
1999 WL 166559 ( D.S.C. 1999 ).
104 .
Klinghoffer v. S.N.C. Achille Lauro,
795 F. Supp. 112, 115-116 ( S.D.N.Y. 1992 ).
105 .
Milanovich v. Costa Crociere, SPA,
954 F. 2d 763, 768
( D.C..Cir. 1992 ).
106 .
Barkanic v. General Administration
of Civil Aviation, 923 F. 2d 957 ( 2d Cir. 1991 ).
107 .
Tucker v. Whitaker Travel, Ltd., 620
F. Supp. 578 ( E.D.
Pa. ), aff'd 800 F. 2d 1150 ( 3d Cir. ), cert. denied 107
S. Ct. 578
( 1986 )
108 .
Wendelken v. Superior Court, 137 Ariz.
455, 671 P. 2d 896
( 1983 ).
109 .
Feldman v. Acapulco Princess Hotel,
137 Misc. 2d 878, 520 N.Y.S. 2d 477 ( 1987 ).
110 .
Kermarec v. Compagnie Generale Transatlantique,
358 U.S. 625, 79 S. Ct. 406, 3 L. Ed. 2d 550 ( 1958 ).
111 .
Royal Ins. Co. of America v. Southwest
Marine, 194 F. 3d 1009 ( 9th Cir. 1999 ).
112 .
Kornberg v. Carnival Cruise Lines,
Inc., 741 F. 2d 1332, 1334 ( 11th Cir. 1984 ).
113 .
Dubret v. Holland America Line Westours,
Inc., 25 F. Supp. 2d 1151 ( W.D. Wash. 1998 ).
114 .
Bergonzine v. Maui Classic Charters,
1995 American Maritime Cases 2628 ( D. Hawaii 1995 )].
115 .
Kornberg v. Carnival Cruise Lines,
Inc., 741 F. 2d 1332 ( 11th Cir. 1984 ).
116 .
Mashburn v. Royal Caribbean Cruises,
Ltd., 55 F. Supp. 2d 1367 ( S.D. Fla. 1999 ).
117 .
Cruise-Ship Health Care: Prescription
for Trouble, Consumer Reports Travel Letter, April 1999, p. 1,
6.
118 .
See Herschaft, Cruise Ship Medical
Malpractice Cases: Must Admiralty Courts Steer by the Star of
Stare Decisis?, International Law Quarterly, Fall 1993, vol. XII,
p. 4.
119 .
Gillmore v. Caribbean Cruise Line,
789 F. Supp. 488 ( D.P.R. 1992 ).
120 .
Bonaventure v. Home Lines, Inc., 1982
American Maritime Cases 1507 ( E.D. Pa. 1982 ).
121 .
Fairley v. Royal Cruise Line Ltd,
1993 American Maritime Cases 1534 ( S.D. Fla. 1989 ).
122 .
Dickerson, Laws Leave Passeners Shipwrecked,
National Law Journal, May 29, 1995, p. B9.